Refund policy
How and when refunds are processed for Insuvai Super Market orders.

Everyday spices & bakery at value prices
Dozens of items priced under ₹99, restocked every morning.
Shop the ₹99 store
Bread, cakes, biscuits & wafers baked daily
Loaves, buns, pastries, rusk and cookie jars.
Explore bakery
Whole spices at bulk prices
Malabar pepper, green cardamom, cloves and cinnamon.
Grab the deal
Blended masalas, ground to order
Sambar powder, garam masala and single-origin saffron.
Shop masalasProcessing time
Approved refunds are initiated instantly and reach your original payment method or bank account within 3–5 working days.
Insuvai Wallet refunds
Choose a wallet refund for instant credit that never expires and can be used on your next spice or bakery order.
Cancelled orders
Prepaid orders cancelled before they leave our Karumathampatti store are refunded in full, automatically.
Freshness-related refunds
If a masala or bakery item is not fresh on arrival, report it within 24 hours for a full refund or a free replacement on the next delivery slot.
Ready to fill your basket?
78 spices, masalas and bakery items, with same-day delivery across Coimbatore.

