Insuvai Super Market logoInsuvai Super Market

Refund policy

How and when refunds are processed for Insuvai Super Market orders.

Processing time

Approved refunds are initiated instantly and reach your original payment method or bank account within 3–5 working days.

Insuvai Wallet refunds

Choose a wallet refund for instant credit that never expires and can be used on your next spice or bakery order.

Cancelled orders

Prepaid orders cancelled before they leave our Karumathampatti store are refunded in full, automatically.

Freshness-related refunds

If a masala or bakery item is not fresh on arrival, report it within 24 hours for a full refund or a free replacement on the next delivery slot.

Ready to fill your basket?

78 spices, masalas and bakery items, with same-day delivery across Coimbatore.